Terms of Service

1. Acceptance of Terms

By accessing or using the Jantia website (jantiaone.io) or engaging our services, you agree to be bound by these Terms of Service. If you do not agree, you should not use our website or services. If you are entering into these terms on behalf of an organisation, you represent that you have the authority to bind that organisation.

2. Definitions

• “Jantia” refers to Jantia (Private) Limited, a company registered under the Companies and Other Business Entities Act [Chapter 24:31] of Zimbabwe.
• “Website” refers to jantiaone.io and all associated pages.
• “Services” refers to the AI agent design, development, deployment, and related consulting services provided by Jantia under separate client agreements.
• “Client” refers to any organisation that enters into a service agreement with Jantia.
• “User” or “you” refers to any individual accessing our website.

3. Description of Services

Jantia designs, builds, and deploys specialised AI agents for business organisations. Our website provides information about our capabilities, approach, and contact details. The specific scope, deliverables, timelines, and fees for any engagement are governed by a separate service agreement between Jantia and the Client.

Nothing on this website constitutes a binding offer to provide services. All engagements are subject to mutual agreement on scope and terms.

4. Use of the Website

Acceptable Use

You agree not to:

• Use the website for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorised access to our systems, servers, or networks
• Introduce malicious code, viruses, or other harmful material
• Scrape, crawl, or otherwise extract content from the website for commercial purposes without our written consent
• Misrepresent your identity or affiliation when contacting us
• Interfere with or disrupt the operation of the website

5. Intellectual Property

All content on this website — including text, graphics, logos, icons, and software — is the property of Jantia (Private) Limited or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

The Jantia name, JantiaOne name, and associated logos are trademarks of Jantia (Private) Limited. Use of these marks without written permission is prohibited.

Client Deliverables

Intellectual property rights relating to AI agents, models, and deliverables created during client engagements are governed by the applicable service agreement, not these Terms.

6. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy. By using our website, you consent to the practices described in that policy.

7. Client Engagements

These Terms govern your use of our website. If you engage Jantia to provide AI agent services, a separate service agreement will define the specific terms of that engagement, including:

• Scope of work and deliverables
• Data processing obligations and responsibilities
• Fees and payment terms
• Service level commitments
• Confidentiality obligations
• Intellectual property ownership and licensing

In the event of a conflict between these Terms and a signed service agreement, the service agreement will prevail.

8. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services (such as scheduling tools and analytics providers). We are not responsible for the content, privacy practices, or terms of any third-party service. Your use of third-party services is subject to their own terms and policies.

9. Disclaimers

The information on this website is provided for general informational purposes and does not constitute professional advice. While we make reasonable efforts to ensure accuracy, we make no warranties or representations about the completeness, reliability, or suitability of any information on this website.

The website is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Past performance metrics, case studies, or results referenced on this website are illustrative and do not guarantee similar outcomes for future engagements.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Jantia shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of this website. Our total liability for any claim arising from use of the website shall not exceed ZWG 1,000 (or the equivalent in your local currency).

This limitation does not apply to liability arising from our gross negligence, wilful misconduct, or any liability that cannot be excluded or limited under applicable law.

11. Indemnification

You agree to indemnify and hold Jantia, its directors, officers, and employees harmless from any claims, losses, or damages arising out of your use of the website in violation of these Terms or any applicable law.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Zimbabwe. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Zimbabwe.

Before initiating formal proceedings, we encourage you to contact us directly to resolve any concerns. We are committed to resolving disputes in good faith.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the website after changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Us

If you have questions about these Terms of Service, contact us at:

• Email: info@jantiaone.io
• Address: 263 Borrowdale Country Estate, Harare, Zimbabwe
• Phone: +263 7830 26 391